A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.
Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.
Universal Lenders announced the launch of the ZERO Down payment program, a new option for car buyers who wish to buy F&I products with no down payment.
Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job security and the burden of new responsibilities.
Kelley Blue Book has introduced a redesigned Dealer Admin Tool as part of a series of enhancements to its dealer- and customer-facing Instant Cash Offer platform.
ADESA partnered with Fiat Chrysler Automobiles to debut the next phase of its Simulcast cloud-based online auction solution at a national meeting of franchised dealers.
An enhanced integration with iRecon will allow dealers using vAuto Provision to manage inventories and reconditioning at the same time, an ‘end-to-end’ process billed as the industry’s first.
PAR North America announced an expansion of its partnership with masterQueue, adding the latter’s skip tracing technology in an effort to increase recovery rates.
Xtime Text Marketing was designed to offer U.S. dealers who use Xtime Invite a new way to connect with sales and service customers in a timely and legally compliant manner.
General Motors’ Website Choice Program now includes Dealer.com, which offers dealer websites as well a range of digital marketing solutions.
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